Registered Limited Lifetime Warranty
Terms and Conditions
Skye Performance offers a Registered Limited Lifetime Warranty for new electric golf carts and associated batteries and/or golf cart chassis to be free from material or workmanship defects. This is a parts only warranty for the original purchaser. Skye Performance hereby warrants to the Original Purchaser, as those terms are defined herein, and subject to the provisions, limitations and exclusions in this limited warranty, that its a new golf cart or new component purchased from Skye Performance shall be free from defects in material and workmanship under normal use and service for the periods stated below. The Warranty Period begins on the golf carts retail date of purchase as long as you have registered your warranty within 90 days of purchase through Skye Performance website.
COMPONENTS
1. Aluminum Chassis
2. LiFePO4 Battery / Controller / Motor
3. All Other Parts and Components
WARRANTY COVERAGE
1. Lifetime
2. 5 Years (Full Replacement*)
3. 1 Year
EXCLUSIONS
● Routine maintenance, normal wear and tear, proper tire pressure and cosmetic
deterioration.
● Damage from neglect, abuse, accident, unapproved parts or accessories, or external
events like vandalism or acts of nature.
● Repairs not performed by licensed golf cart dealer.
● Costs for transportation to/from service locations.
● Fuses, decals (except safety decals), light bulbs, lubricants, trim pieces, seats, routine
wear items such as brake shoes, brushes, bushings, mats and pads, tires and
maintenance adjustments.
● Cosmetic deterioration, and items which deteriorate or fail due to environmental
elements exposure or ordinary wear and tear. Paint Fading due to chronic sun exposure
or/and improper storage.
WARRANTY VOID CONDITIONS
The warranty may be voided if the vehicle/battery shows signs of:
● Neglected maintenance or usage outside that described in the Owner/Operator’s
Manual.
● Use of non-OEM parts, modifications, or alterations.
● Non-approved electrical installations.
SOLE REMEDY
If a defect arises, Skye Performance will, at its discretion, repair or replace the part with original OEM parts or reconditioned parts at the option of the factory. Defective parts, replaced under the terms of this Warranty, are property of Skye Performance and must be returned to Skye Performance upon request.
LIABILITIES
Skye Performance is not liable for indirect damages, including but not limited to death, injury, or property damage, arising from product defects. All legal claims must be made within three months of the warranty claim’s origination.
BATTERY WARRANTY & SPECIFICS
● Amp hour warranty period is recorded by Skye Performance
● Battery warranty claims require Skye Performance specified testing.
● Non-factory additions directly to batteries will void the warranty.
● The 5-year full replacement battery warranty applies solely to personal-use vehicles and
excludes commercial-use vehicles.(*)
RESERVED RIGHTS
Skye Performance reserves the right to inspect vehicles, modify designs, or assess warranty claims without the need to update previous products. Purchaser acknowledges that this Warranty is the entire warranty provided by Skye Performance and that no exceptions or modifications to this warranty are valid without written approval from Skye Performance.
WARRANTY PROCESS
Customers will be provided with a link via email to register their golf cart upon purchase. If there are any issues during the warranty period, the next step would be to submit a claim on the Skye Performance website. Within 24 hours the customer will receive a response asking for more information, approval or denial. From there SKYE will contact a local service provider and set up an appointment.
At Skye Performance, our foremost commitment lies in ensuring the utmost care for both our customers. You are our top priority, and we pledge to deliver outstanding customer service round the clock. If the warranty registration form for a product isn't filled out and submitted to Skye Performance at the time of
the initial retail purchase, the purchaser must furnish evidence of the purchase date, such as the original retail customer invoice or bill of sale, for any warranty claims.
DISCLAIMER
THIS REGISTERED LIMITED WARRANTY IS EXCLUSIVE. SKYE PERFORMANCE DOES NOT OFFER ANOTHER WARRANTY OF ANY KIND, EXPRESSED OR IMPLIED. ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE WHICH EXCEED THE OBLIGATIONS OR TIME LIMITS STATED IN THIS WARRANTY ARE HEREBY UNCLAIMED BY SKYE PERFORMANCE AND EXCLUDED FROM THE WARRANTY. THE REPAIR OF THE DEFECTIVE VEHICLE OR COMPONENT THEREOF IS THE SOLE REMEDY OF THE PURCHASER. SKYE PERFORMANCE MAKES NO OTHER REPRESENTATIONS OR WARRANTIES OF ANY KIND, AND NO REPRESENTATIVE, EMPLOYEE, DISTRIBUTOR OR DEALER OF SKYE PERFORMANCE HAS THE AUTHORITY TO MAKE OR IMPLY ANY REPRESENTATION, PROMISE OR AGREEMENT, WHICH IN ANY WAY VARIES THE TERMS OF THE WARRANTY